About Us & FAQs
Here at Johnstone's we are passionate about paint and providing you paint solutions that can help you to beautify your home.
Our products have been at the forefront of the UK paint market since 1890 so we've had plenty of time to ensure that they offer unrivalled quality and reliability to help to transform the homes of people across the length and breadth of the country. As part of the PPG Industries portfolio of brands, we have a long history as global leaders in the coating market and are backed by some of the world's finest paint developers and technicians.
We are committed to providing a range of great quality products at affordable prices in order to meet your needs. Our comprehensive range provides solutions for all areas of the home.
PPG Industries
Our parent company, PPG Industries is one of the world’s largest suppliers of paints, coatings, optical products and speciality materials. Founded in 1883 and based in Pittsburgh, USA (“PPG” stands for “Pittsburgh Plate Glass [Co.] because that’s what the company initially specialised in before it entered the paint market).
PPG Industries operates in around 70 countries worldwide. In 2018, the average number of employees was 47,000 and net sales totalled $15.4 billion.
PPG Industries’ vision is to continue to be the world’s leading Coatings Company by protecting and beautifying our customers’ most important assets.
You can find out more about PPG Industries here.
Company Information
©PPG Architectural Coatings UK Limited 2020
Company Registration Number 436135
VAT Registration Number GB 567 1662 19
Contact Information
To speak to us about an online order please contact us on ecommerce.uk@ppg.com
For general enquiries, including product information or stock availability, please contact us on customersupport.acuk@ppg.com
Delivery Information
We offer two different delivery fees based on if your order is for colour testers or full size Johnstones’s products.
Colour Tester Orders
For orders containing only colour testers the delivery charge is £4.00 per order. Orders can only be placed to mainland UK. We do not currently deliver outside of mainland UK. We will deliver your order within 5 working days of your order being placed.
Orders for full size paint products and accessories
For orders for all other paint products (above a 75ml size) and accessories the delivery charge is £6.00 per order. Orders can only be placed to mainland UK. We do not currently deliver outside of mainland UK. We will deliver your order within 5 working days of your order being placed. Once your order has been collected by our courier, you will receive an email from them including a tracking code and an estimated delivery date. Once you have received your delivery tracking code, please follow instructions on the email for delivery updates
If you have any questions about your order, please contact us with your order number on ecommerce.uk@ppg.com.
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